FAQ



Q: Do You Sell Items On Your Website?

A: Items that are billed to medical insurance are sold only in our stores, and are fit by one of our Certified Fit Specialists. We guarantee everything we fit and offer a 14 day return window on all products sold.

Q: Do I need an appointment?

A: Take our “preferred” and change to recommended. Additionally, our accreditation guidelines require clinical intake and assessment for any item billed to insurance.

Q: When should I contact you?

A: We can help from diagnosis, through recovery, and to remission.  The sooner you contact us, the more we can provide.

Q: Do I need an appointment?

A: Appointments are always preferred for fittings so that we may provide privacy and uninterrupted attention.  If you’d like to browse our selection of merchandise and accessories, the boutique is open Monday through Friday between 10am and 4pm.

Q: Will my insurance cover this?

A: In most cases, insurance covers a prosthesis and bras with a doctor’s prescription (we coordinate with your doctor).  We are a licensed Medicare provider and can file most insurance claims on your behalf.

Q: How do I get the process started?

A: Simply call or email us here.  We’ll gather some initial information and set up an appointment.

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